Terms of Service

1. Introduction

Welcome to GII Design Studio. By accessing our website, requesting a quote, purchasing services, approving a proposal, or working with our company, you agree to comply with these Terms of Service.

2. Services Provided

GII Design Studio provides professional digital services, including but not limited to:

• Website design and development
• Landing pages and website redesigns
• Software development
• AI integrations and workflow automation
• Hosting, infrastructure, and maintenance support
• Branding, digital strategy, and business presentation

3. Client Responsibilities

• • Provide accurate project information.
• • Supply required content, images, branding, and approvals on time.
• • Maintain legal rights to any content, logos, images, or materials provided.
• • Review project work and respond to communications within a reasonable timeframe.

Delays caused by missing information, delayed approvals, or incomplete materials may affect project timelines.

4. Project Scope

Project scope is based on the agreed proposal, invoice, written communication, or service agreement. Additional features, revisions, integrations, pages, or services outside the original scope may require additional billing.

5. Payments & Billing

Payment terms may include deposits, milestone payments, monthly subscriptions, maintenance retainers, hosting charges, or recurring support fees. Invoices are due according to the terms listed on the invoice or proposal. Late payments may result in delayed delivery, paused work, suspension of services, or termination of the project.

6. Refund Policy

Because GII Design Studio provides custom digital services, refunds are limited. Deposits, setup fees, strategy work, design work, development work, AI integrations, branding work, and completed labor are generally non-refundable once work has begun.

If a client cancels a project after work has started, the client may be responsible for payment covering completed work, labor, project hours, research, planning, design, development, and any third-party costs already incurred.

Monthly maintenance or recurring services may be canceled before the next billing cycle. Partial refunds are not guaranteed for active billing periods already processed.

7. Revisions & Approvals

Revisions are limited to the scope agreed upon for the project. Additional rounds of revisions, major redesigns, new content, new pages, or changes requested after approval may require additional billing.

8. Intellectual Property

Upon full payment, final approved deliverables become the property of the client unless otherwise agreed in writing. GII Design Studio may retain the right to showcase completed work in portfolios, demos, social media, marketing material, or business presentations unless restricted by written agreement.

9. Third-Party Services

GII Design Studio may recommend or assist with third-party platforms such as hosting providers, payment processors, domain registrars, email platforms, plugins, APIs, and software tools. GII Design Studio is not responsible for outages, pricing changes, policy changes, downtime, security incidents, or service limitations caused by third-party providers.

10. Limitation of Liability

GII Design Studio shall not be held liable for indirect, incidental, special, or consequential damages, including lost profits, business interruption, lost data, security incidents caused by third parties, or delays outside our control.

11. Termination

GII Design Studio reserves the right to refuse, suspend, or terminate services due to non-payment, abusive behavior, fraudulent activity, unlawful use, violation of these Terms, or misuse of delivered products or services.

12. Privacy

Client information submitted through forms, email, phone, or other communication channels is used for business operations, project communication, service fulfillment, and customer support. GII Design Studio does not sell client information to third parties.

13. Changes to These Terms

GII Design Studio may update these Terms of Service from time to time. Continued use of our website or services after updates means the updated Terms are accepted.